Jakob B.
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Articles
Recent activity by Jakob B.-
Cloud login - User not logged in
The user is logged into the Cloud but when the user clicks on the Sign In (user email) , the user receives the following message: User not logged. To overcome this behavior follow the steps below:...
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Cloud FAQs
Cloud is an online streaming solution for accessing content directly within newer versions of the software.It provides the users of these applications with everything they need to browse, search an...
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Cloud dialog box keeps spinning after you have logged in to launch Design
When you have already entered your email address and password in the Cloud dialog box, it keeps spinning and Design will not open. This behavior may happen sometimes after a software update. In th...
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How do I pay for my subscription renewal?
Auto RenewalBefore Your Renewal Date Your subscription will be automatically charged on your renewal date using the payment information saved in your Cyncly Account. **Please note that payments ar...
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How to register for a Cyncly account
Creating a Cyncly Account from the Web Site Open myaccount.2020spaces.com. Click the Create Account link. Complete the registration form and click Create Account. You will receive a confirmatio...
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How to reactivate my subscription renewal
To reactivate a subscriptionAccess your Cyncly Account Expand the subscription key that you wish to reactivate. Click on Cancel subscription. On the new page click on Activate.
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Manage users and assign a subscription
To manage your users, simply access your Cyncly Account here you can: add a user edit/modify a user delete a user and assign Licenses and Subscriptions In the navigation menu on the left click Man...
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How to automatically log out upon closing the application
Automatically log out when the application closes. When selected, this new preference allows you to disconnect automatically from your account when you close Design.This feature might be useful whe...
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Link your Cyncly account with existing customer information
Linking your existing customer information with your 2020 Account will allow you to pay renewals, download catalogs, access product updates, and purchase additional products. To do so, you will ju...
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Create a Cyncly account that will be associated to your company
If you are planning to share your license with a colleague, the first step will be to invite your colleague to create a Cloud Account. Log in to your Cyncly Account. Under Manage Users click on Ad...