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  1. Design
  2. Getting Started

Getting Started

Cyncly Account

  • How to update my payment details
  • How to renew my subscription or maintenance & support online
  • How to register for a Cyncly account
  • How to reactivate my subscription renewal
  • Manage users and assign a subscription
  • How to automatically log out upon closing the application
See all 13 articles

Navigation

  • New to the Support Center? Look here!
  • How to zoom in or out and scroll on a design
  • Zoom in/out in interactive mode
  • Zoom in/out on a specific portion
  • Work area control buttons
  • Work area
See all 26 articles

User guide

  • How to change the title block and logo in V. 14. onwards
  • How to setup Design as a restricted user V. 13.*
  • Checklist of actions required to migrate to v. 14 onwards
  • Update libraries and ideas
  • Save a design under a new name
  • How to open and close a design
See all 18 articles

Troubleshooting

  • Making 4K screens compatible with Design Flex
  • How to fix Nvidia driver issue with EZ Render
  • How to Install the new Revenera Certificate - FlexNet Login Issues
  • Mouse Scroll Wheel Pan Issues
  • Error in Title Block Editor: "No versions of 2020 Design were detected. That's Strange"
  • Error: Failed to register DLL while installing Design
See all 49 articles

Cloud

  • Signing in with a soft key (Version 11.6 only)
  • How to view the Cloud sign in window
  • How to sign out when using a softkey
  • Cloud FAQs
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