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  1. Design
  2. Getting Started

Getting Started

Cyncly Account

  • Submit feedback in Design Flex
  • How do I renew my maintenance and support online?
  • What is my license type?
  • What will my renewal cost this year?
  • How to update my payment information for my renewal
  • How do I pay for my subscription renewal?
See all 15 articles

Navigation

  • How to access support through the Help Center
  • How to request Support and Support hours of operation
  • How to zoom in or out and scroll on a design
  • Zoom in/out in interactive mode
  • Zoom in/out on a specific portion
  • Work area control buttons
See all 27 articles

User guide

  • How to change the title block and logo in V. 14. onwards
  • Design Flex Team – General Information
  • Understanding Design Flex Login and Offline Usage for Subscriptions
  • How to setup Design as a restricted user V. 13.*
  • Checklist of actions required to migrate to v. 14 onwards
  • Update libraries and ideas
See all 20 articles

Troubleshooting

  • How to set Installation Points
  • Making 4K screens compatible with Design Flex
  • How to optimize NVIDIA graphics cards for Design Flex
  • Cannot connect to server
  • How to report catalog errors
  • CmNetErr #17 Invalid Local License
See all 56 articles

Cloud

  • How to Clear the Cloud Cache on Design Flex programs
  • Signing in with a soft key (Version 11.6 only)
  • How to view the Cloud sign in window
  • How to sign out when using a softkey
  • Cloud FAQs
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