Bally
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Activity overview
Latest activity by Bally-
Bally created an article,
Import Data from Cyncly Payments into QuickBooks Online
This article explains how to export transaction data from the Payments Portal and import it into QuickBooks Online (QBO). This enables you to record payments, fees, refunds, and chargebacks in your...
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Bally created an article,
Managing Disputes for Payments in Design Flex
A dispute occurs when a cardholder challenges a transaction with their bank. Disputes are managed through the Merchant Portal and may result in fees and temporary loss of funds. Chargebacks are es...
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Bally created an article,
Processing Refunds in Design Flex
Refunds can be processed either in the Merchant Portal or directly in Design Flex, depending on your workflow. Process a refund in the Merchant PortalGo to Billing > Merchant Portal. Open the Payme...
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Bally created an article,
Using the Merchant Portal in Design Flex
The Merchant Portal allows you to view payments, manage disputes, configure notifications, and review payouts and statements.Access the Merchant PortalOn Flex Cloud, go to Billing > Merchant Portal...
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Bally created an article,
ACH Payments with Design Flex
This article explains how Automated Clearing House (ACH) payments work in Design Flex and what to expect when customers pay using a US bank account. ACH payments are completed through a Payment Req...
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Bally created an article,
Search for Commands in Design
Design Search adds a search field to the main ribbon, making it easier to find and run commands without needing to remember where they are located. Instead of navigating through the ribbon or File ...
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Bally created an article,
Submit feedback in Design Flex
From version 14.9 Design Flex includes a Feedback button that lets you quickly share your experience with Cyncly without leaving the application.Using this button, you can open a short Voice of the...
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Bally created an article,
Flex Cloud: How to merge duplicate leads
Flex will detect if duplicate Leads have been entered into the Leads page. It will look for matching email addresses, names or contact numbers. This guide explains how to identify and merge duplica...
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Bally created an article,
What's new 14.9
Released on 04.30.2026 Design Flex 14.9 introduces new tools to improve visual quality, speed up everyday workflows, and give you more control when working with Cloud content. This release also in...
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Bally created an article,
Flex: Multi-Shop Customer Export
If you manage multiple shops, exporting customer information one shop at a time can be repetitive and time-consuming. Flex now exports customer and contact details from all accessible shops in a si...