Sue
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Activity overview
Latest activity by Sue-
Sue created an article,
Leads: Add a note or attachment to a lead
Add notes and attachments when you contact a lead to keep a track of what was discussed and when last contact was made. Follow the steps below to add a note or attachment to a lead: On the Leads ta...
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Sue created an article,
Cannot connect to server
This error message indicates that you need to clear your cache. For instructions on how to do this please see article How to Clear the Cloud Cache on Design Flex programs.
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Sue created an article,
What is the Cycles render engine?
From version 14.8 the Cycles render engine will be turned on as the default render engine to use when generating a High Quality Render. It takes advantage of your GPU and will leave the CPU free f...
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Sue created an article,
Which render engine should I use?
There are three render engines available to you within Design Flex:Note: The CPU manages the program’s primary tasks and overall operations, while the GPU accelerates rendering, visual processing, ...
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Sue created an article,
How do I renew my maintenance and support online?
IMPORTANT: This can only be done if you are an existing Maintenance & Support customer. Log into your Cyncly Account and follow these steps: Click on Manage Subscriptions & Products. To pay an in...
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Sue created an article,
What is my license type?
There are two types of licenses: Design SubscriptionWhat is it? A 12-month subscription that provides a more affordable entry point compared to a Perpetual License. Subscription is only offered as ...
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Sue created an article,
What will my renewal cost this year?
Auto renewal notices are sent by our e-commerce partner (Cleverbridge) with all the details about your upcoming renewal 7 days before your renewal date. Note: Please verify your junk/spam folders a...
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Sue created an article,
Flex Cloud: Managing access per user to the Flex cloud
Once you have activated Flex you may want to roll it out to Design Flex users gradually; this could mean to a single user, a specific team or a certain number of users at a time.Important! If a use...
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Sue created an article,
Flex Cloud: User roles - how to create, assign and edit them
In Flex, administrator users can enable user management via the creation of user roles and assign those roles to other users via the Flex platform. A user's role determines browser access permissi...
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Sue created an article,
Flex Cloud: the Project Board sidebar
The sidebar is opened by clicking the arrow at the right-hand side of the project board screen The following functions can be performed using the Project Board sidebar: Amend project details Chan...