Jakob B.
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Articles
Recent activity by Jakob B.-
13.7 or higher: How to request access or remove catalogs directly via the Cloud browser
From Design Live 13.7 and higher you can access catalogs directly via the Cloud browser. Follow the steps below to access catalogs. Click the Catalog Browser icon in the Cloud Browser. icon to vi...
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13.7 or higher: How to access the Cloud Browser from Design
Before you proceed You must create a Cyncly Account to access the Cloud. If you do not have an account, you can create a new Cyncly Account click here. I have created an account – how do I use i...
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How to create coffered ceilings in Design
Creating coffered ceilings is quick and easy once you know how to use 3D Shape and the Placement Tool for copying. Begin with a rectangle under ANNOTATIONS tab, turned into a 3D Shape. Modify th...
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How to Create and Publish 360 Panoramic Views
Manage and publish your viewpoints directly from the 360 Panoramic Views window and use the Add button to quickly access the current rendering browser. From there, you can walk through the renderin...
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Recover and reset your Cyncly account password
How to Reset a Password Go to our website myaccount.2020spaces.com Enter your E-mail. Click Forgot Password. Confirm the email used for your Cyncly Account and click Recover Password. Retrieve...
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Features and functionalities that are disabled in Design 12
The following options were temporarily removed from Design v12: NKBA assistant Auto-Deco kitchen assistant AutoCAD Export. NOTE:The import with AutoCAD still works. The Export function should ...
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Error: The security device you are using does not allow you to open this file type
When launching a high-quality rendering, the following error comes up on your screen: The security device you are using does not allow you to open this file type This error message is caused when...
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Error: The connection to Cloud has timed out or Could not start Cic Service: Error 10060
There are several possible ways of resolving these errors: Option 1Clear Cache Close Design program Follow these steps to clear the program cache: How to Clear the Cloud Cache on Design Flex progra...
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Error starting design server
Description: When uploading a design file that contains items from the Cloud to the Live Order system, the following message will appear:Error starting design serve Solution: Due to the fact that t...
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Error: Specified account already exists
Description: During the installation process of Design, you receive the following error message:Specified account already exists A previous version of Design has not been uninstalled properly and h...