When opening Design, the following error appears and prevents the program from starting:
Directory C:\ProgramData\20-20 Technologies\Cat\Common\ does not contain a valid database.
This error appears when the installation of the program is not successfully completed and as a result, a temporary folder named Catalog Version will remain.
To successfully open the program, this folder needs to be deleted.
- Go to the following location on your hard drive:
Version 11.*
C:\ProgramData\20-20 Technologies\Cat\common
Version 12.*
C:\ProgramData\2020\Design\12\Cat\common
- Delete the Catalog Version folder.
Design will open successfully.