When you launch Design and attempt to Sign In, the following error message may appear:
A problem has occurred with your license. Error code: [CMNetErr #15].
This error indicates a problem with the certificate on your operating system. Follow the steps below to download and install a new certificate:
- Open Internet Explorer.
- Copy and paste the following URL:
https://2020spaces.compliance.flexnetoperations.com/
- The following message will appear
- Open Design.
You can also try clearing the cache using this app, click HERE to download it.