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  1. Design
  2. Getting Started
  3. Troubleshooting

Troubleshooting

  • How to retrieve a backup file
  • Why do items have blue diagonal lines on?
  • How to obtain a minidump file
  • How to disconnect walls and ceiling
  • Recover and reset your Cyncly account password
  • Features and functionalities that are disabled in Design 12
  • Error: The security device you are using does not allow you to open this file type
  • Error: The connection to Cloud has timed out or Could not start Cic Service: Error 10060
  • Error starting design server
  • Error: Specified account already exists
  • Error: Some cloud items cannot be updated
  • Error Message: The Idea Center catalogs are corrupted
  • Error 85 missing item V3999
  • Error 374: Directory does not contain a valid database
  • Error 11725 or Error 370 - file is empty, missing or corrupted
  • Error #11016: This is not a valid print range
  • Error #11003: $common.sym is out of date
  • Error - 906 when opening Design
  • Encountered an improper argument
  • Display link for dual monitor causing Design to crash
  • CefSharp.BrowserSubprocess error message when launching Design
  • Beeping sound when attempting to move the mouse
  • Bad Image error code 0xc0000020
  • Design crashes on the secondary monitor
  • Cloud login - User not logged in
  • Cloud dialog box keeps spinning after you have logged in to launch Design
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